A passion for Salesforce, our customers and the community
Shell Black – President
Shell Black started consulting on Salesforce in 2005 and instantly fell in love with how the platform, when used well, enabled businesses to "box above their weight" and compete with much larger companies. What started as a passion to solve problems in the Cloud, soon became a business. ShellBlack.com, LLC was founded in 2010 with a simple mission – to help companies maximize their CRM investment by providing elegant Salesforce solutions that facilitate how they market, sell and support their customers.
As an active member of the Salesforce community, Shell Black was inducted as a Salesforce MVP in 2012, has spoken at Dreamforce every year since 2013, has contributed to the official Salesforce company blog, and has earned the following certifications: Administrator, Developer, Platform App Builder, and Sales Cloud Consultant.
Shell Black holds a Bachelor of Arts from Hendrix College, with a year abroad at Oxford University.
Jeff Martin – Vice President, Delivery
After 6 years in sales and marketing in the private jet aviation industry, Jeff has seen first hand the challenges organizations face without robust processes and a quality CRM tool. After implementing Salesforce as a customer, Jeff moved into management consulting in 2006 and has specialized in Salesforce implementations since. Jeff’s passion for transformational process improvements consistently results in accelerated sales growth for his clients. He has earned the following Salesforce certifications: Administrator, Sales Cloud Consultant, Service Cloud Consultant, Developer, Platform App Builder, and Pardot Consultant.
Jeff attended college at Henderson State University where he earned a Bachelor of Science degree in Aviation and a Masters in Business Administration.
Kurt Seibert – Sales Director
Kurt brings more than 25 years of sales, marketing and professional services experience across enterprise software, CRM, ERP, and cloud solutions. His focus centers around helping clients solve problems and achieve real business outcomes by leveraging technology and enhancing business processes.
He has been a Salesforce user since 2001 and has delivered professional services to the Salesforce ecosystem since 2007. Prior to joining ShellBlack.com, Kurt held enterprise sales positions with industry leaders Concur, Dell and Appirio.
Kurt holds a Bachelor of Science in Business Administration – Marketing from the University of Missouri, St. Louis.
Brendan Simon – Senior Account Executive
Brendan began his career in the Investment Management industry and transitioned to technology sales in 2011. He joined Salesforce as an Account Executive, Financial Services in San Francisco, CA. He worked closely with small to medium sized businesses by helping them optimize their investment in Salesforce and get better connected with their clients, partners and employees.
Brendan has 12+ years of experience using CRM applications and 5 years of direct experience selling Salesforce. His background with Salesforce and financial services allows Brendan to bring a unique perspective to both the ShellBlack.com team and clients.
Brendan holds a Bachelor’s degree in Business Economics and minor in Sports Management from the University of California, Santa Barbara.
Greg Glaser – Solutions Engineer
Greg Glaser has been delivering off-the-shelf and custom CRM solutions since 2002 for diverse industries, including telecommunications, nonprofits, supply chain, transportation, and health and life sciences. But it was after his first Salesforce delivery in 2007 he discovered how quickly the platform could maximize value for his customers’ needs. He has been dedicated to Salesforce solution deliveries ever since, specializing his knowledge and experience in the service of his customers and partners. Today, Greg’s solutions support thousands of users around the globe.
Greg has presented multiple times at Dreamforce and holds six certifications from Salesforce: Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Developer, and Platform App Builder. He holds a Bachelor of Arts degree from the University of North Texas.
Frank Moore – Consultant
After attending a Salesforce Non-Profit User group in New York, Frank realized that the Dallas community had similar needs – so he founded the Dallas Non-Profit User Group.
Frank is a Salesforce Certified Administrator, Developer and Sales Cloud Consultant. Besides working with Non-Profits, he has led client engagements in industries as varied as Consulting, Environmental Resources, Manufacturing, Aviation, Internet Security, Protective Services, and Health Research. Dr. Moore was an executive with IBM and CIO at several universities. He is experienced in both the Sales and Service Clouds and is ITIL certified. ITIL is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
Frank Moore has a Bachelor’s degree from Lehigh University and a Master’s and Doctorate from Syracuse University.
Corey DeBoer – Consultant
Corey has worked on the Salesforce platform since 2003. After spending six years working on the client side implementing and maintaining Salesforce, Corey began consulting. Corey strives to deliver a CRM that efficiently maximizes the sales and support processes of an organization. He has earned the following Salesforce certifications: Administrator, Sales Cloud Consultant, Service Cloud Consultant, and Developer.
Corey attended the University of North Texas where he earned a Bachelor of Science degree in Business Management with a minor in Accounting.
Julie Nguyen – Consultant
Julie was introduced to Salesforce back in 2009 starting with an in-depth knowledge of the data model by transforming Salesforce CRM information into data warehouses. From there, Julie has worked with marketing, lead generation teams, sales executives, and customer service to design and implement improved processes using Salesforce. She is a certified Salesforce Administrator.
Julie Nguyen holds a Bachelor of Science degree in Biological Sciences from the University of California, Irvine with a minor in Education. She also has a Business Intelligence Graduate Certificate from Southern Methodist University, as well as Project Management Professional and ITIL v3 Foundation certifications.
Christina Harris – Consultant
Christina is very passionate about her work and brings 20 years of analyst experience within Strategic Business Planning, Enterprise Business Analysis, Six Sigma, Systems Analysis, Business Intelligence, Data Warehousing, and Employee Development. Christina was introduced to Salesforce in 2010 as a Business Analyst and is a certified Salesforce Administrator.
Christina received a Bachelor of Arts in Art and Performance at the University of Texas at Dallas with a focus in User Experience, Design and Information Architecture.
Christina also attained ITIL v3 Foundation certification, volunteered with International Institute of Business Analysis (IIBA) for 3 years and presented at Building Business Capabilities Conference in 2013.
Marnee Lott – Consultant
Marnee Lott has a background in marketing and management, and was first introduced to Salesforce in 2010. She was responsible for maintaining Salesforce for her previous employer while performing her marketing duties. During that time, Marnee optimized Salesforce for marketing, sales and operations. While streamlining and automating business processes, what she found was a love and appreciation for all things Salesforce! After five years of wearing two hats, Marnee decided to make the move into full-time consulting. She currently holds three Salesforce certifications: Administrator, Force.com Developer and Pardot Consultant.
Marnee earned her BBA in Marketing from the University of Texas, Austin.
Brent Downey – Consultant
Brent has been working on the Salesforce platform since 2010. Much of Brent’s Salesforce knowledge comes from practical real world experience as a Salesforce Administrator in financial services, industrial manufacturing, and technology. This allows Brent to bring a unique perspective to both the ShellBlack.com team and his clients.
Brent is a certified Salesforce Administrator, Advanced Administrator, Sales Cloud Consultant, Platform App Builder, and Developer. He is one of ~175 Salesforce MVP worldwide, and the author of AdminHero.com – a blog to help Salesforce Administrators develop deep knowledge of the platform and become indispensable resources.
Brent holds a Bachelor of Business Administration from Colorado Technical University where he graduated Magna Cum Laude.
Sarah Ross – Consultant
Sarah brings a background in financial and business analysis to the team, having spent six years in financial roles in a Fortune 50 company. She began Salesforce work in 2011 and is a certified Salesforce Administrator and Developer. Sarah has implemented both Sales Cloud and Service Cloud solutions for clients. She also has experience in enterprise business intelligence, data analysis, project management, production planning, enterprise system migration, and system design and configuration.
Sarah earned a Bachelor of Science in Business from Excelsior College and a Masters of Business Administration from University of Texas at Dallas.
Lauren Jordan – Consultant
Lauren has been working in the IT industry since 2005 and has a background in sales, marketing and operations. Since her first experience administering Salesforce in 2008, she has been helping companies make the most of their business processes and user experiences via the Force.com platform.
She currently holds four certifications: Administrator, Developer, Sales Cloud Consultant, and Service Cloud Consultant and has completed five Salesforce administration and development courses. Lauren runs the Salesforce Women In Tech (WIT) User Group in Raleigh, NC and is one of ~175 Salesforce MVPs worldwide – a group of individuals who are recognized for their exceptional leadership, knowledge and contributions to the Salesforce community.
ShellBlack.com has delivery resources in North Carolina, Texas, Colorado, Arizona, Washington, and California.