We're Speaking at Texas Dreamin' 2018 Austin TXJune 17, 2018 – In addition to being a Platinum Sponsor this year, our team is also leading fiveĀ of the breakout ... Read Post →

Transition to Lightning in Four StepsJanuary 30, 2018 – Learn how to migrate to the Salesforce Lighting UI in four steps. Shell Black in this video presentation discusses ... Read Post →

Introduction to Orders in SalesforceNovember 11, 2017 – In this episode of ShellBlack Whiteboard we dive into Orders - what are they, how are they created, when are they ... Read Post →

Lightning Experience (LEX) versus the Classic UI (Aloha) and Migrating to LightningOctober 29, 2017 – In this episode we explore the brief history of the Lightning User Interface (UI), sometimes referred to as the ... Read Post →

Introduction to AssetsOctober 22, 2017 – In this episode we look at Assets and explore the common use cases of how they can be used in Salesforce by sales, ... Read Post →

Introduction to CasesOctober 14, 2017 – In this episode we look at Cases - the core object of the Salesforce Service Cloud. We start by covering how you ... Read Post →

Selling B2C - The Household Data ModelOctober 07, 2017 – In this episode of ShellBlack Whiteboard we look at the Household Data Model - a method you can use to leverage ... Read Post →

ShellBlack Whiteboard - Behind the ScenesOctober 07, 2017 – Back in August of 2013, the YouTube channel of ShellBlack Whiteboard episodes went live. The ShellBlack Whiteboard ... Read Post →

Mind the Gap: Why migrating to Lightning is good, but don't turn Classic off just yetJune 05, 2017 – The London Tube has a friendly reminder every time you use their services. They always say "Mind the Gap." This is ... Read Post →

10 Rules For A Successful Salesforce AdministratorMarch 05, 2017 – When working with my Clients I'm reminded that part of my job is to sound like your high school gym teacher and ... Read Post →