Category Archives: Whiteboard

ShellBlack Whiteboard

Introduction to AssetsOctober 22, 2017 – In this episode we look at Assets and explore the common use cases of how they can be used in Salesforce by sales, ... Read Post →

Introduction to CasesOctober 14, 2017 – In this episode we look at Cases - the core object of the Salesforce Service Cloud. We start by covering how you ... Read Post →

Selling B2C - The Household Data ModelOctober 07, 2017 – In this episode of ShellBlack Whiteboard we look at the Household Data Model - a method you can use to leverage ... Read Post →

ShellBlack Whiteboard - Behind the ScenesOctober 07, 2017 – Back in August of 2013, the YouTube channel of ShellBlack Whiteboard episodes went live. The ShellBlack Whiteboard ... Read Post →

How I found the Salesforce Community and became an MVPApril 26, 2015 – As a Salesforce MVP I'm frequently asked what did I do to get recognized and become an MVP. It all starts with ... Read Post →

Creating Custom Apps in SalesforceMarch 13, 2015 – In this episode of ShellBlack Whiteboard we discuss what is an "App" in Salesforce - which is simply a collection ... Read Post →

Custom Objects in a "Many to Many" Data RelationshipFebruary 25, 2015 – In this episode of ShellBlack Whiteboard we finish up our series on┬ácustom objects with a "many-to-many" data ... Read Post →

Custom Objects in a "Master-Detail" Data RelationshipFebruary 24, 2015 – In this episode of ShellBlack Whiteboard we dive further into custom objects, and more specifically, custom objects ... Read Post →

Introduction to Custom ObjectsFebruary 23, 2015 – In this episode of ShellBlack Whiteboard we introduce Custom Objects - a way to extend the Salesforce database and ... Read Post →

Salesforce Record Types and Page LayoutsFebruary 22, 2015 – In this episode of ShellBlack Whiteboard we introduce Records Types - a way not only to segment pick list values ... Read Post →