Salesforce and Usability Presentation Dallas User’s Group

On September 21, 2011, Shell Black teamed up with Salesforce MVP Matt Lamb to present "Usability and Salesforce" to the Dallas Salesforce Users Group.

Salesforce and Usability

The agenda consisted of:

  • What is Usability?
  • What is Usability Testing?
  • Configuring Salesforce for Usability
  • Usability Boot Camp
  • Q & A

Matt and I presented for an hour sharing our secrets and thoughts on making Salesforce easier to use and how to gather feedback from users. A copy of the presentation is available on here, on would like to thank the Dallas Salesforce Users Group for having us out to present to their members.

Matt Lamb and Shell Black Present Usability

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